If you’re considering ServiceTitan for your service business, you need to know exactly what you’ll pay at each tier, what you get, and whether it’s worth the 10-15x price difference vs. tools like Jobber or Housecall Pro.
This guide breaks down ServiceTitan’s pricing in plain English, with a clear recommendation for who should (and shouldn’t) pay for it.
Short answer: ServiceTitan starts at ~$1,000-1,500/month for the Essentials tier (5-10 techs) and goes up to $3,000-5,000+/month for the Enterprise tier (15+ techs). Pricing is custom-quoted, not listed publicly. ServiceTitan is worth it only if you have 5+ technicians, $1M+ annual revenue, and a real membership or service agreement program. For smaller service businesses, Jobber or Housecall Pro delivers 80% of the value at 10-20% of the cost.
👉 See ServiceTitan for your operation → — partner referral, ServiceTitan’s team will walk you through pricing and features
ServiceTitan pricing at a glance
Annual contract (custom pricing, ranges based on industry data):
| Tier | Price (annual) | Price (monthly equiv.) | Best for |
|---|---|---|---|
| Essentials | $12,000-18,000/year | ~$1,000-1,500/month | 5-10 techs, established service business |
| Commercial | $18,000-30,000/year | ~$1,500-2,500/month | 5-15 techs with commercial contracts |
| Enterprise | $36,000-60,000+/year | ~$3,000-5,000+/month | 15+ techs, multi-location, custom needs |
Important caveats:
- Pricing is custom-quoted — ServiceTitan doesn’t publish pricing on their website. The ranges above are based on industry data and customer reports.
- Annual contracts are standard — most customers sign 1-3 year contracts with annual billing.
- Setup/implementation fee is separate — typically $5,000-15,000 one-time for the 4-8 week implementation process.
- Total Year 1 cost is much higher than ongoing — Year 1 includes setup, training, and onboarding. Year 2+ is the “true” ongoing cost.
What’s included in each ServiceTitan tier
ServiceTitan Essentials — ~$1,000-1,500/month
Best for: Established service businesses with 5-10 technicians, $1M+ annual revenue, looking to professionalize operations.
What’s included:
- Customer database (CRM) with equipment tracking
- Job scheduling and dispatch
- Real-time map view of all techs
- Drag-and-drop dispatch board
- Invoicing and online payments (built-in)
- Customer communication (text, email, two-way texting)
- Membership/service agreement management
- Phased job costing for multi-day projects
- Basic reporting and dashboards
- Mobile app for techs in the field
- QuickBooks Online integration
- Customer self-service portal
- Marketing automation (basic)
What’s NOT included:
- Phased job costing for very complex projects (Enterprise)
- Multi-location support (Enterprise)
- Custom API integrations (Enterprise)
- Dedicated Customer Success Manager (Enterprise)
- White-label options (Enterprise)
- Advanced custom reporting (Enterprise)
Verdict: Essentials is the right tier for most established HVAC, plumbing, and electrical contractors at the 5-10 tech stage. You’ll get the full feature set that makes ServiceTitan worth it: real-time map, drag-and-drop dispatch, membership management, phased job costing.
👉 See ServiceTitan Essentials for your business → (partner referral)
ServiceTitan Commercial — ~$1,500-2,500/month
Best for: Service businesses with 5-15 technicians doing significant commercial service contracts (multi-day projects, phased installations, B2B clients).
Everything in Essentials, plus:
- Advanced commercial project management
- Multi-phase job costing (very complex projects)
- Commercial contract management
- Advanced reporting (project profitability, contract renewals)
- Multi-location support (limited)
- Custom workflows
- Priority support
What’s NOT included:
- Multi-location at scale (Enterprise)
- Custom API integrations (Enterprise)
- Dedicated CSM (Enterprise)
Verdict: Commercial is for service businesses that do significant commercial work (B2B clients, multi-day projects, large installations). For most residential-focused contractors, Essentials is enough.
ServiceTitan Enterprise — ~$3,000-5,000+/month
Best for: Large service businesses with 15+ technicians, multi-location operations, complex needs, or those preparing for sale/acquisition.
Everything in Commercial, plus:
- Multi-location at scale (unlimited)
- Custom API integrations
- Dedicated Customer Success Manager (ongoing)
- White-label options
- Advanced custom reporting and dashboards
- Custom feature development
- Priority phone support
- Custom contract terms
Verdict: Enterprise is for large service businesses (15+ techs, multiple locations) with complex needs. ServiceTitan is the industry standard for service businesses preparing for sale or acquisition — buyers expect to see ServiceTitan in place.
Hidden fees and costs to know about
ServiceTitan’s pricing is more complex than Jobber or Housecall Pro. Here are the additional costs to know about:
1. Implementation/setup fee. ServiceTitan requires a 4-8 week implementation process. The setup fee is typically $5,000-15,000 one-time, depending on the tier and complexity. This is NOT included in the monthly subscription.
2. Annual contract commitment. ServiceTitan requires a 1-3 year annual contract. If you cancel mid-year, you may owe the remaining months. Make sure you’re committed before signing.
3. Payment processing fees. ServiceTitan has built-in payment processing. The fees are:
- Card-present (swipe/dip/tap): ~2.49-2.79% + $0.00 per transaction
- Card-not-present (online/phone): ~2.99-3.49% + $0.25 per transaction
- ACH: ~1.00% (capped at $5-10) per transaction
These fees are competitive with Stripe and Square direct, but slightly higher than Jobber’s built-in rates.
4. SMS/texting fees. ServiceTitan includes a base number of SMS texts per month. Heavy texters may need to add an SMS package:
- Typically 1,000-2,000 SMS included per month
- Additional SMS packages: $20-50/month for 1,000-3,000 additional texts
- For most contractors, the included SMS is enough
5. Additional users. ServiceTitan’s pricing typically includes 5-10 users depending on the tier. Additional users are ~$100-200/month each.
6. Training costs. ServiceTitan includes initial training during the 4-8 week implementation. Ongoing training for new hires or new features is typically $500-2,000 per session.
What’s NOT a hidden fee:
- No per-job fee
- No per-customer fee
- No data export fee (you own your data)
ServiceTitan’s pricing is mostly transparent once you get the custom quote, but the total Year 1 cost is significantly higher than the monthly subscription because of setup, training, and contract commitment.
How to choose the right ServiceTitan tier
Choose Essentials (~$1,000-1,500/month) if:
- You have 5-10 technicians
- You do $1M+ in annual revenue
- You run a membership or service agreement program (50+ members)
- You want real-time map, drag-and-drop dispatch, membership management
- You’re not doing significant commercial work
Choose Commercial (~$1,500-2,500/month) if:
- You have 5-15 technicians
- You do significant commercial service contracts (B2B clients, multi-day projects)
- You need advanced commercial project management
- You need multi-location support (limited)
👉 See ServiceTitan Commercial for your business → (partner referral)
Choose Enterprise (~$3,000-5,000+/month) if:
- You have 15+ technicians
- You have multi-location operations
- You need custom API integrations
- You have a dedicated office manager to manage the software
- You’re preparing for sale or acquisition
Choose Jobber or Housecall Pro instead if:
- You have fewer than 5 employees
- You do under $1M in annual revenue
- You don’t run a membership program (or it’s less than 50 members)
- You want to be up and running in days, not weeks
- You can’t budget $1,000+/month for software
Common ServiceTitan pricing questions
How much does ServiceTitan cost per month?
~$1,000-1,500/month for Essentials (5-10 techs), ~$1,500-2,500/month for Commercial (5-15 techs with commercial work), ~$3,000-5,000+/month for Enterprise (15+ techs, multi-location). Pricing is custom-quoted, not listed publicly.
Is ServiceTitan worth 10-15x the cost of Jobber?
For most contractors under $1M annual revenue, no. Jobber delivers 80% of ServiceTitan’s value at 10-15% of the cost. ServiceTitan becomes worth the cost at 5+ employees, $1M+ revenue, and 50+ membership customers. Below that scale, Jobber is the better value.
Does ServiceTitan have a free trial?
No — ServiceTitan doesn’t offer a free trial. They require a 1-3 year annual contract with a 4-8 week implementation process. You can request a demo and pricing quote, but there’s no self-serve trial.
How much is the ServiceTitan setup fee?
Typically $5,000-15,000 one-time, depending on the tier and complexity. This is NOT included in the monthly subscription. Factor this into your Year 1 cost calculation.
Can I switch ServiceTitan plans later?
Yes, you can upgrade or downgrade your ServiceTitan plan when your contract renews. Mid-contract changes are more difficult and may incur fees.
Does ServiceTitan have a monthly billing option?
No — ServiceTitan requires annual contracts. You’ll be billed annually (or quarterly in some cases). Make sure you’re committed before signing.
Does ServiceTitan include payment processing?
Yes — ServiceTitan has built-in payment processing. Fees are 2.49-3.49% + $0.00-0.25 per transaction, depending on card-present vs. card-not-present.
Does ServiceTitan integrate with QuickBooks?
Yes — two-way QuickBooks Online integration is included in all tiers. Customers, invoices, payments, and job costing sync to QuickBooks automatically.
What is the difference between ServiceTitan Essentials and Commercial?
Essentials ($1,000-1,500/month) is the standard tier for established service businesses with 5-10 techs. Commercial ($1,500-2,500/month) adds advanced commercial project management, multi-phase job costing, and limited multi-location support for service businesses doing significant B2B work.
How long does ServiceTitan implementation take?
4-8 weeks. ServiceTitan requires a dedicated Customer Success Manager (CSM) to walk you through setup, training, and onboarding. The first month is often painful as your team adjusts.
Can I cancel ServiceTitan?
You can cancel at the end of your contract term (1-3 years). Mid-contract cancellation may incur early termination fees. Make sure you’re committed before signing.
The bottom line
ServiceTitan is the gold standard for established service businesses with 5+ technicians, $1M+ annual revenue, and 50+ membership customers. Yes, it costs $1,000-5,000+/month. For a service business at that scale, the ROI is real.
For most contractors under 5 employees and $1M revenue, Jobber at $49-199/month delivers 80% of ServiceTitan’s value at 10-20% of the cost. Try the 14-day free trial.
For contractors who prioritize fastest mobile invoicing and customer communication, Housecall Pro at $65-165/month is a strong alternative.
👉 See ServiceTitan for your operation → — partner referral, ServiceTitan’s team will walk you through pricing and features 👉 Try Jobber free for 14 days → — no credit card required
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